Saturday, March 20, 2010

In search of the Holy Windshield wipers

I replace our windshield wipers blades every fall. That way they are in great shape for winter and our rainy spring. They then get cooked in the heat of a Texas summer. This past October, I went to purchase some from our local O’Reilly. They didn’t have the replacement blades and convinced me to buy entire arm replacements. And then convinced me that I needed the new, improved, Aero, dynamic tension (sounds like a line from Rocky Horror Picture Show), blades.

Within about a month, those suckers started streaking worse than the pair they had replaced!

So this Saturday, with a cold front in, rain, snow, I decided to try NAPA for replacement blades and not entire arms. I took my two old pairs with me. NAPA told me they didn’t have the replacements. I decided to try a different O’Reilly. That’s when the conversation got surreal.

Him: “Can I help you?”
Me: “I’d like to buy replacement inserts for either of these pairs of windshield blades” (I had the original Ford blades and a set of Anco’s that had been on it for years.
H: “I don’t think we will have them. You have to buy the whole arm”
M: “I did buy the whole arm from your other store. They are three months old and streaking already”
H: “That’s just the way it is in Texas”.
M: “…….in the summer, sure…not in the winter”
H: “why do you want to replace them?”
M: “I told you, they are streaking and they are only four months old”
H: “So you”
M: “Look. I wish to purchase replacement inserts. If you don’t have them, fine, I’ll try your competion”
H: “I’ll look”

LO AND BEHOLD, he found the holy grail! The $20 “blades” that lasted one month and started streaking, have been replaced with Inserts that only cost $6.

Another racket.

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